GlowHolds Limited Warranty
GlowHolds LLC (“GlowHolds”) warrants all new GlowHolds products to be free from defects in materials and manufacture for one year. The warranty period commences on the invoice date of the original purchase. This warranty applies only against defects discovered within the warranty period and extends only to the original purchaser of the product. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period only.
To claim under this warranty, the buyer must notify GlowHolds or your authorized GlowHolds Distributor within 30 days after the date of discovery of any nonconformity and make the affected product available for inspection by GlowHolds or its service representative. GlowHolds’s obligations under this warranty are limited as set forth below.
Conditions and Restrictions.
This warranty is valid only in accordance with the conditions set forth below:
This Limited Warranty shall not apply to:
Disclaimer and Release.
The limited warranties provided herein are the exclusive warranties given by GlowHolds and supersede any prior, contrary or additional representations, whether oral or written. ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THAT APPLY TO ANY PARTS DESCRIBED ABOVE ARE LIMITED IN DURATION TO THE PERIODS OF EXPRESS WARRANTIES GIVEN ABOVE FOR THOSE SAME PARTS. GLOWHOLDS HEREBY DISCLAIMS AND EXCLUDES THOSE WARRANTIES THEREAFTER. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. GLOWHOLDS ALSO HEREBY DISCLAIMS AND EXCLUDES ALL OTHER OBLIGATIONS OR LIABILITIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN ANY PRODUCT, INCLUDING BUT NOT LIMITED TO: (A) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF GLOWHOLDS OR ITS SUPPLIERS (WHETHER ACTIVE, PASSIVE OR IMPUTED); AND (B) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY FOR LOSS OF OR DAMAGE TO ANY EQUIPMENT. This disclaimer and release shall apply even if the express warranty set forth above fails of its essential purpose.
For any product described above that fails to conform to its warranty, GlowHolds will provide, at its sole discretion, one of the following: (1) repair; (2) replacement; or (3) refund of the purchase price. GlowHolds Limited Warranty service may be obtained by contacting the authorized GlowHolds office or Distributor from whom you purchased the item. GlowHolds compensates GlowHolds Authorized Servicers for warranty trips within their normal service area to repair commercial equipment at the customer’s location. You may be charged a trip charge outside the service area. THESE SHALL BE THE SOLE AND EXCLUSIVE REMEDIES OF THE BUYER FOR ANY BREACH OF WARRANTY.
EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES
GLOWHOLDS AND/OR ITS SUPPLIERS SHALL HAVE NO OBLIGATION OR LIABILITY, WHETHER ARISING IN CONTRACT (INCLUDING WARRANTY), TORT (INCLUDING ACTIVE, PASSIVE, OR IMPUTED NEGLIGENCE AND STRICT LIABILITY), OR OTHERWISE, FOR DAMAGE TO THE EQUIPMENT, PROPERTY DAMAGE, LOSS OF USE, REVENUE OR PROFIT, COST OF CAPITAL, COST OF SUBSTITUTE EQUIPMENT, ADDITIONAL COSTS INCURRED BY BUYER (BY WAY OF CORRECTION OR OTHERWISE) OR ANY OTHER INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM NONDELIVERY OR FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. This exclusion applies even if the above warranty fails of its essential purposes and regardless of whether such damages are sought for breach of warranty, breach of contract, negligence, or strict liability in tort or under any other legal theory. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights, which vary from one jurisdiction to another.
GlowHolds Extended Warranty Coverage
GlowHolds comes with one year of hardware repair coverage through its limited warranty. The GlowHolds extended warranty extends your coverage to four years from the original purchase date of your GlowHolds wall.
GlowHolds owners can purchase an extended warranty within 11 months from your date of purchase. The purchase price for an additional 36 months of coverage under the Service Plan is $275 per GlowHolds hexagon. For example, the extended warranty coverage price for a GlowHolds wall with six hexagons would be $1,650.
The Service Plan covers:
The Service Plan can be purchased through authorized resellers, or by calling us at (800) 974-2176.